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The key figures to prepare your 2022 payment strategy.

E-commerce : 

French people's
expectations for 2022

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As e-commerce has become deeply engrained in French consumers’ purchasing habits since Covid-19, Dalenys investigated with OpinionWay on e-commerce changes and expectations among the French.

You’ll find :

  • How French people perceive digitalisation of commerce, sector by sector
  • Evolutions of buying habits and friction points of online payments
  • The impacts of PSD2 on consumers: what they think of new purchasing journeys with strong authentication
  • Innovative payment methods: what consumers expect for the future (differred payment, by instalment, one-click…)